Terms of service
Welcome to Cozome. By accessing or using our website and purchasing our products, you agree to these Terms of Service.
1. General
This website is operated by Cozome. Throughout the site, the terms “we,” “us,” and “our” refer to Cozome.
By using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.
2. Products and Services
We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, minor differences in color, appearance, or presentation may occur.
We reserve the right to:
- Change product prices at any time
- Modify or discontinue products
- Limit the quantity of products available for purchase
- Correct errors in product descriptions or pricing
3. Orders
When you place an order, you are making an offer to purchase the products selected.
We reserve the right to refuse or cancel an order for reasons including:
- The product is unavailable
- There is an error in the product or pricing information
- We suspect fraudulent or unauthorized activity
- We are unable to process the payment
If we cancel an order after payment has been made, you will receive a refund for the amount paid.
4. Pricing and Payment
All prices are displayed in EUR€ unless otherwise stated.
Payment must be successfully completed before an order is processed.
We use third-party payment providers to process payments. We do not directly store your complete payment card details.
5. Shipping and Delivery
We will ship orders to the address provided during checkout.
Estimated delivery times are provided for guidance and may vary due to circumstances outside our control, including carrier delays, weather, customs, or other unforeseen events.
Customers are responsible for providing accurate delivery information.
6. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Nothing in our policies limits any consumer rights that cannot legally be excluded under applicable law.
7. Intellectual Property
All content on this website, including text, photographs, graphics, logos, product designs, and other materials, belongs to Cozome or its licensors unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our content without our prior written permission.
8. Prohibited Uses
You may not use our website:
- For any unlawful purpose
- To commit fraud or attempt unauthorized transactions
- To interfere with the operation or security of the website
- To collect or misuse other customers’ personal information
- To upload or transmit malicious software
- To infringe upon the rights of others
9. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics services, and other applications.
These third parties may have their own terms and privacy policies, and we are not responsible for their independent practices.
10. Disclaimer
We make reasonable efforts to keep our website accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free of technical issues.
To the extent permitted by law, we are not responsible for losses resulting from circumstances outside our reasonable control.
11. Limitation of Liability
Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful.
To the maximum extent permitted by applicable law, Cozome will not be responsible for indirect or consequential losses arising from the use of our website or products.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.
13. Governing Law
These Terms of Service are governed by the laws applicable in Spain, without limiting any mandatory consumer protections that may apply to customers in their country of residence.
14. Contact Information
If you have questions about these Terms of Service, please contact us:
Business name: Cozome
Email: josua.malmi@gmail.com
Address: Carretera Carril de la Chupa, Malaga
Country: Spain